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Why should I buy a
natural tree when there are so many artificial trees available?
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Natural trees look
more authentic, smell nicer and are environmentally friendly.
Conversely, artificial trees are manufactured from non-biodegradable
materials.
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So what is the best
species of tree to buy?
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There is no single
'best tree'! Go to our
online store and simply choose the one you like the most,
the one that fits into its prospective environment the best.
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I'd like a tree that smells nice
- which one should I get?
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Simply look to our
online store for more detailed
descriptions of the available Christmas trees in our range.
Alternatively, visit us
in person to get an idea.
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Will cutting the base at an angle
increase water consumption?
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No, there is a higher chance that the
water level will drop below the bottom of the trunk if an angular
cut is made. Instead, ensure that the base of the tree is cut flat
and sits in a practical tree stand to maximise stability (see our
tips for
more details and related ideas).
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Could I add chemicals to the water to
boost the lifespan of my tree?
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No, using either collected rainwater or
tap water is the best solution. Adding chemical products to the
water may dry out the tree and accelerate needle loss.
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Does the price include
delivery?
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Yes, the price you see is the delivered
price.
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Do you deliver Saturdays?
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Yes, although Saturdays incur a surcharge, so many of our customers choose a Friday delivery.
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Can I request a time?
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You can request delivery in the
morning for an extra charge.
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Does the price include VAT?
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Prices quoted are always fully inclusive delivered prices so
there are no nasty hidden extras.
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How much notice do I need to give for delivery?
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As long as your order is received early in
the day, you can
have delivery the next day. We don't deliver on Sundays or Mondays.
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Do you deliver to where I live?
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We cover the whole country! Simply select the
postcode
where you want the delivery.
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Will I receive an invoice or receipt?
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The confirmation email is your invoice and receipt.
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How will the Christmas tree
be delivered?
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The tree will be delivered direct to your
home.
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